If you have an employee who is not working up to standards and you suspect that personal problems may be to blame, consider referring the employee to the EAP for an assessment. Everything is confidential and the EAP counselor may be able to help your employee cope better with personal issues so s/he can be more focused and productive at work.
The Employee Assistance Program is a free, confidential counseling and referral service available to all employees and their family members. It is provided by UMMS to make access to counseling services as easy as possible. The EAP is staffed by trained mental health professionals and is designed to assist employees and family members experiencing personal, professional or family problems. The EAP staff provide short-term counseling and make referrals to other appropriate resources as needed.
When someone calls the EAP, he or she will be scheduled for an appointment with a counselor. This counselor will meet with you in a confidential setting and help you assess the problem, provide short-term counseling as needed and help in the selection of other appropriate professional resources within the community.
All EAP services are provided free of charge and are separate from the regular health plans provided by UMMS. If the EAP refers someone to an outside provider for services, those services would need to be covered by the employee or the employee’s health plan.
All services provided by the EAP are confidential. The EAP only uses paper files and everything is stored in our EAP office. The EAP is NOT part of the electronic medical record system. The EAP does not release information regarding someone’s care unless that person specifically authorizes it. The only exception to this is when a supervisor requests that an employee seek counseling due to poor job performance and even then, only limited information is released, and a release needs to be signed by the employee.